1. Disclaimer and Liability

BY USING OUR SERVICES, YOU EXPLICITLY ACKNOWLEDGE AND AGREE THAT:

• The platform is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied.
• We assume no liability or responsibility for any errors, mistakes, or inaccuracies of content.
• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
• We bear no responsibility for any conduct, content, or data shared by users on the platform.
• We are not liable for any loss of data, profit, goodwill, or business opportunities.
• We do not guarantee the security of any information transmitted through our services.
• We are not responsible for any disputes between users.
• We reserve the right to modify, suspend, or terminate services at any time without notice.

2. Information We Collect

2.1 Personal Information

• Profile information (name, date of birth, gender, nationality)
• Contact information (email, mobile number)
• Location data (country, city, coordinates)
• Professional information (occupation, organization)
• Profile pictures and avatars
• Language preferences

2.2 Usage Information

• Posts and content you create
• Interactions with other users
• Search queries
• Device information and IP addresses
• Usage patterns and preferences

2.3 Social Media Information

• When using social login (Facebook/Google), we collect:
  • Basic profile information (name, email address)
  • Profile picture from your social account
  • Account verification status
  • Social provider's unique user ID
• We only collect information you explicitly consent to share through the social provider's authorization process

3. How We Use Your Information

• Provide and improve our services
• Personalize your experience
• Process your requests and transactions
• Send notifications and updates
• Analyze usage patterns and trends
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Other users (based on your privacy settings)
• Service providers and partners
• Legal authorities when required by law
• Third-party analytics services
• Social media providers (Facebook/Google) during authentication process

5. Data Security

While we implement reasonable security measures, we cannot guarantee absolute security. You acknowledge that:

• No data transmission over the internet is 100% secure
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access

6. Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to the platform. Your continued use of the service after changes constitutes acceptance of the updated policy.

7. Data Deletion and Account Removal

You can request deletion of your account and associated personal data by:

• Sending an email to support[at]expats.lk from your registered email address
• Clearly stating your request for account deletion
• Including "Account Deletion Request" in the subject line

We will process your request within 30 business days. Note that:

• We may require additional verification for security purposes
• Some data may be retained for legal obligations or legitimate business needs
• Deleted content may persist in backup copies for a limited period

8. Contact

For privacy-related inquiries, contact us at: support[at]expats.lk